Privacy Policy
 
At Nu-Heat (North-East) Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you interact with us, visit our website, or use our services.
 
Information We Collect
 
We may collect the following information:
•Personal Information: This includes your name, email address, phone number, and any other details you provide when you contact us, request a quote, or use our services.
•Website Usage Data: This includes your IP address, browser type, pages visited, and other technical data collected via cookies and tracking technologies.
 
How We Use Your Information
 
We use your information for the following purposes:
1.To communicate with you, including responding to inquiries and providing updates on your projects or services.
2.To provide and improve our services, ensuring the highest level of customer satisfaction.
3.For marketing purposes, such as sending promotional emails or newsletters about our services, special offers, or updates. You can opt out of marketing communications at any time by clicking “unsubscribe” in the email or contacting us directly.
 
Disclosure of Your Information
 
We may share your information with:
•Service Providers: Third-party providers who assist us in delivering services, such as payment processors, web hosting companies, or subcontractors.
•Legal Requirements: Authorities or other entities if required by law, or to protect our rights, property, or the safety of our business and customers.
 
Google Analytics
 
We use Google Analytics to understand how users interact with our website. Google Analytics collects data via cookies and other tracking technologies to help us analyze website performance and improve user experience. You can learn more about Google’s data practices by visiting Google’s Privacy Policy.
 
Your Rights
 
You have the right to:
•Access and review the personal information we hold about you.
•Request corrections to any inaccuracies in your personal information.
•Request the deletion of your personal information, subject to legal or contractual obligations.
 
If you wish to exercise any of these rights, please contact us using the details below.
 
Cookies
 
Our website uses cookies to enhance your experience and analyse usage. You can manage your cookie preferences through your browser settings.
 
Contact Us
 
If you have any questions or concerns about this Privacy Policy or the way we handle your data, please contact us:
 
Nu-Heat (North-East) Ltd
Email: info@nu-heatnortheast.co.uk
Phone: 01670 815792
Address: 1 North Seaton Road, NE64 6XS, Newbiggin-by-the-sea, Northumberland, United Kingdom ,
 
Updates to this Privacy Policy
 
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
 
Last Updated: 16/01/2025