Terms and Conditions
Welcome to www.nu-heatnortheast.co.uk. These Terms and Conditions outline the rules and regulations for using our website and services. By accessing this website, you accept these Terms and Conditions in full. If you do not agree with any part of these terms, please do not use our website.
1. About Us
Nu-Heat (North-East) Ltd
Website: www.nu-heatnortheast.co.uk
Email: info@nu-heatnortheast.co.uk
Phone: 01670 815792
Address: 1 North Seaton Road, NE64 6XS, Newbiggin-by-the-sea, Northumberland, United Kingdom
We provide plumbing, heating, and related services to customers covering the United Kingdom .
2. Website Use
By using this website, you agree to:
•Use it only for lawful purposes and not for any fraudulent or harmful activity.
•Not attempt to disrupt the website or gain unauthorized access to its content.
•Refrain from copying, reproducing, or redistributing any content on this website without our prior written permission.
We reserve the right to modify or remove website content at any time without notice.
3. Services and Quotes
•All services are subject to availability and are provided based on your acceptance of our terms.
•Quotes provided are estimates based on the information available at the time. Any changes to the scope of work may result in additional charges, which will be communicated before proceeding.
•Payments for services must be made as per the terms outlined in your invoice or contract.
4. Booking and Cancellation
•You can book our services via phone, email, or our website. A booking is confirmed once you receive a confirmation from us.
•Cancellation requests must be made in writing at least 48 hours before the scheduled service. Cancellations after this period may incur charges to cover costs.
5. Payment Terms
•Payment is due as per the terms outlined in your invoice (e.g., on completion of work or within a specified timeframe).
•We accept payment by cash, bank transfer, or other methods as agreed.
•Late payments may incur interest charges at the statutory rate.
6. Warranties and Guarantees
•We guarantee all work carried out by Nu-Heat (North-East) Ltd for a specified period, depending on the service or product provided. This will be detailed in your contract or invoice.
•Manufacturer warranties on parts or appliances apply where relevant.
7. Limitation of Liability
While we aim to provide high-quality services, we are not liable for:
•Delays or interruptions caused by unforeseen circumstances or third parties.
•Losses or damages resulting from incorrect or incomplete information provided by you.
•Any indirect or consequential damages unless caused by our negligence.
Our liability is limited to the total value of the services provided.
8. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
9. Intellectual Property
All content on this website, including text, images, logos, and graphics, is owned by or licensed to Nu-Heat (North-East) Ltd. You may not reproduce, distribute, or use any content without our prior written consent.
10. Third-Party Links
Our website may include links to third-party websites for your convenience. We are not responsible for the content, accuracy, or policies of these websites.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of the website constitutes your acceptance of the updated terms.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
•Email: info@nu-heatnortheast.co.uk
•Phone: 01670 815792
•Address: 1 North Seaton Road, NE64 6XS, Newbiggin-by-the-sea, Northumberland, United Kingdom
Last Updated: 16/1/2025